Click Apply at the bottom right to confirm the changes.Click Start (if the service is running at present, you may click Stop at first then, click Start to restart the service).Select Automatic from the drop-down menu after Startup type.Find Windows Image Acquisition (WIA) from the list and double click on it.Right click on the Start button in the lower left corner.Method 1: check the Windows Image Acquisition (WIA) service. There are the specific steps to help you fix Windows WIA scan error. Update WIA driver manually: go to the official website -> download the latest drivers -> install them on PC.Uninstall WIA driver: open Windows Device Manager -> find imaging devices -> right click on your scanner device -> choose Uninstall device.Check WIA service: open Services -> find Windows Image Acquisition (WIA) service -> change its Startup type to Automatic.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers.
Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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